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| Service/
Knowledge Process Outsourcing |
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Service/ Knowledge Process Outsourcing
Our management team's experience in hospital operations,
both at the shop floor and in administration, spells a unique advantage in
providing outsourced services to hospitals and Diagnostic centres.
The healthcare domain knowledge and BPO trained staff ensure that
we provide efficient and timely services to enhance customer satisfaction
and retention.
| a. |
Corporate
Patients Services – Health
check-up process handling, Billing &
credit collections follow-up, appointments
handling, admission & discharge process
handling. |
| b. |
Patient
feedback Services – Questionnaire
design & administration, collation and
analysis. |
| c. |
Medical
Records – Digital conversion
of patient records, discharge summaries,
data processing, EMR design and maintenance. |
| d. |
Insurance
– hospital billing, claims submission
and payment follow-up.
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